FAQs and Parent Info

1.

What is your refund policy?

There is a $50 nonrefundable deposit for all children, except for scholarships. The rest of the program session may be refunded if cancelled at least two weeks before the session start date.  Note that refunds may not be available immediately. Children on scholarships will have the deposit refunded after attendance.

2.

Can I transfer my child into another session?

You may transfer your camper into another session for a $50 fee if there is space available. Please call us to rebook.

7.

How do I know if my child qualifies for a scholarship?

During your registration for the program, you will be asked a few questions regarding financial and free/reduced lunch status. Your answers will determine scholarship status. Please call us if you have any questions or prefer to register via phone.

3.

What do you do during inclement weather?

In the event of inclement weather, activities will be moved inside if necessary.  Please be sure to pack a rain jacket/poncho for stray showers that may occur. Our goal is to get every child on a boat every day.  The program director and our boat captains will be monitoring the weather for the day/week. 

4.

If a session is full, is there a waitlist I can sign up for?

Yes, you may call and request that your camper be added to a waitlist. 

4.

Are the activities the same each week? 

Yes, sign up for the week that works best for you! 

4.

What Covid-19 precautions do you have in place?

All equipment and items used during program sessions are sanitized before and after use. The museum building is sanitized daily, with special attention paid to public areas.

 

All attendees and staff must wear masks at all times. Small group sizes easily allow for social distancing. We ask that all parents and guardians remain in their cars for drop off and pick up to avoid unnecessary contact. Temperature checks and brief surveys will be conducted each day at drop off. We will continue to monitor state guidelines and may adjust these policies if we see fit. Health and safety of our campers and staff is our top priority!

5.

What is your student teacher ratio?

Small session sizes allow us to maintain a 1:6 instructor to camper ratio.

6.

Can my camper request to be put in a group with a friend or sibling?

Making new friends is one of the best parts of a summer camp program, but we understand that having a friend in a new surrounding can make children feel more comfortable.  Please make sure you notify us of your request during registration and that the buddy you request is not more than two years apart in age from your child.  We will try our best to accommodate these requests, but cannot guarantee them as session sizes are small. 

7.

If my child can only attend for part of the week, can I receive a pro-rated price?

No. If a child is registered for a session, we assume that they will attend the entire 4-day session. Sessions cannot be paid for on a day-to-day basis, and refunds will not be issued if your child does not attend the whole 4-days.

8.

What happens if my child is picked up late?

A $10 late fee will be charged for every 15 minutes late that a camper is picked up (30 min late = $20 fee. 45 min late= $30 fee).  This fee must be paid prior to the start of the next camp day. Children will not be allowed to stay if there is an outstanding late fee.  Please know that if you are late picking up your child in the morning session, we have another group of campers to prepare for.  This involves sanitizing group areas/equipment and giving our hardworking staff time to eat lunch before the start of the next session. 

 

Our staff work very hard to provide children with a fun and exciting experience, please be on time picking up your child from the afternoon session so our staff has enough time to recharge for the next day’s activities.  

9.

Who should I contact if my child is sick or unable to attend?

If your child is not feeling well, please keep them at home.  You may contact the main office at 508-775-1723 and/or email our Director of School Programs at ktaylor@capecodmaritimemuseum.org.  If for some reason your child will not be attending on any given day due to Covid-19 symptoms or exposure to someone with it, you must contact the Cape Cod Maritime Museum at 508-775-1723. 

10.

How do I know that camp staff is qualified?

We follow all staff regulations set forth by the Massachusetts Department of Public Health.  Our staff goes through interviews, must provide references, and pass a CORI/SORI background check.  Additionally, all staff must be American Red Cross First Aid/CPR certified and will complete a one-week training prior to the start of camp.

7.

What if there is an emergency?

The safety of children and staff is our number one priority.  Children in the program will practice a fire drill and learn about other safety precautions during orientation on the first day of each session.  In the event of an emergency, the program director will contact you as soon as it is safely possible.  If there is an emergency at home, please call the main office at 508-775-1723, and we will notify the program director.

7.

What should I send my child in with every day?

Send your camper in with comfortable clothing that can get wet/dirty.

 

Sunscreen, water bottle, rain jacket/poncho, hat, towel.

Close-toed shoes, water shoes, and Crocs are recommended. Flip-flops are not recommended.

Please leave all cellphones/electronics at home - we want campers to dive in to the maritime world, and unplug from their screens!

7.

Will my camper need sunscreen?

Yes!!!  We will be spending as much time outside as we possibly can.  We recommend packing sunscreen that is rated SPF25 or higher.  Forgot to pack it? Don’t worry, we have some on hand at the museum!

7.

Is my child going swimming?

We are going to be on and around the water each day, but we will not be swimming during the program sessions. Please ensure your child is wearing clothes that are comfortable and are able to get wet if splashed, etc. In the event that we are going to be wading in the shallows we will notify you the day before so that your child has the appropriate attire and footwear.